Support • Social Casino (NZ)
For account, gameplay, or coin-shop questions, email our team and we 20will guide you to the right fix. If you 27re feeling in 20control isn 27t where you want it to be, we 27ll point you to Responsible Play resources.
Reminder: Social Casino 21+. For Entertainment Only 26mdash; no real money gambling.
Email with your device, browser, and a short description of what happened.
Explore practical tools and NZ-focused support links for safer play.
Quick answers about coins, bonuses, purchases, age checks, and gameplay. If you need more help, jump to Contact.
Bonuses are time-based and may have eligibility rules (cooldowns, max claims, or event windows). Check Rewards and Promotions for current offers and terms.
Coin packs are for in-game entertainment on this social casino. They are not withdrawable and have no cash value. For pack details, see Coin Shop and the notice in Purchase Notice. If you have a billing issue, include the pack name and approximate time of purchase when contacting support.
Because SocialArcadeNZ.com is 21+ in New Zealand, we ask you to confirm your date of birth. If you’re not eligible, you’ll be redirected to Not eligible. If you need help with limits or taking a break, visit Responsible Play tools or NZ support resources.
No. This is a social casino for entertainment only—no real-money gambling, and coins are not redeemable for cash. For full details, see the Social Casino Disclosure and the “what you don’t get” section in the Coin Shop.
For account questions, promotions, or technical help, email us anytime. If your question is about staying in control, please visit our support resources.
Send details like your device, browser, and what you were doing when the issue occurred.
contact@socialarcadenz.comSocial Arcade NZ Limited
Level 12, 17 Albert Street
Auckland Central, Auckland 1010
New Zealand
NZBN: 9429050417386 · GST: 113-792-584
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Use our responsible play tools and get support options tailored for New Zealand.
View toolsSocial Casino - For Entertainment Only. No real money gambling.
You must be 21 or older to access SocialArcadeNZ.com.
Social casino. For entertainment purposes only. No real money gambling.
